VISION STATEMENT
Dedicated To Health
MISSION STATEMENT
We Care For You
What information is collected and why is it necessary?
The information we collect such as personal and health details, is necessary to help us plan effectively for your care during
your hospital stay and when at home. All employees of Gippsland Southern Health Service are bound by a duty to protect your
privacy and the confidentiality of this information.
How is this information used?
Your information is used for:-
- The effective management of your care by the health care team directly involved;
- Planning of healthcare services generally;
- Improving the quality of our services; and
- Conducting approved research projects.
In these last situations, details identifying you are removed.
When is your information disclosed and to whom?
Information held in your record will be released as required by law in the following situations:-
- Reporting of notifiable infectious diseases to the cancer registry;
- Reporting of unidentified basic information (ie not your name) to the Department of Human Services;
- When required by subpoena as evidence in court; and
- Information may be released in emergency situations to assist your immediate care; to inform family and next-of-kin of
your general condition; and to inform your doctor who will undertake your ongoing care at home.
No information is provided to other third parties not involved in your episode of care without your written consent. If you
do not want information shared with someone, you must notify the staff member caring for you.
How is this information stored and disposed of safely?
When you become a patient/client of Gippsland Southern Health Service, a medical record is made on paper and held securely in
the Medical Records Department. Limited information is stored on a secure computer system. Each time you attend the
hospital or receive a service from us, new information is added to the record. These records are kept for 15 years after your
last attendance. They are then destroyed using a secure means such as shredding.
How can you access your own information?
In accordance with the Freedom of Information (FOI) Act 1988 and the Health Privacy principles, you are entitled to access
the information that Gippsland Southern Health Service holds in your record. If there is information in the record which you
believe is incorrect or with which you disagree, you have the right to request that it be corrected.
Need more information?
If you have any questions or would like to request access to your medical record, please speak to the staff caring for you or
contact the Freedom of Information/Privacy Officer at the address and telephone numbers listed below.
Contact Details
Gippsland Southern Health Service
Koonwarra Road
LEONGATHA VIC 3953
General Enquiries
Front Office Leongatha Campus
Telephone 03 5667 5555
Facsimile 03 5667 5641
Front Office Korumburra Campus
Telephone 03 5654 2777
Facsimile 03 5654 2707
Postal Address
Private Bag 13
LEONGATHA VIC 3953
Governed by
Information Privacy Act (VIC) 2000
Health Records Act 2001
General Disposal Schedule
Adapted from Information Brochures from:-
Latrobe Regional Hospital
Maryvale Private Hospital
Women’s and Children’s Hospital
Compiled by
Privacy Sub-Committee
Gippsland Southern Health Service
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