The West Gippsland Healthcare Group Community Palliative Care Service aims to care for and assist people facing a life threatening illness, and provide their families with the support necessary to care for their loved ones at home.

Both the patient and carer(s) are actively involved in care-planning, as it is the intention of our Community Palliative Care Service to look at the patient’s whole circumstances when providing the physical, emotional, spiritual, psychosocial, cultural & linguistic diverse care and support required.

The Service is provided by the District Nursing Service, in liaison with a team of skilled health professionals appropriate to the care requirements of each individual patient. Trained volunteers are available to provide comfort and support to patients and families.

The service is provided at the home of the patient or other agreed location, including a 24/7 on call service, as discussed with patient and family.

The cost of the service and most of the equipment is funded. Any relevant charges will be discussed as required.

Service Area

The WGHG Palliative Care Service covers the Baw Baw Shire in West Gippsland.

Location

West Gippsland Healthcare Group Palliative Care Service
Landsborough Street (Warragul-Lardner Rd)
Warragul Vic 3820
Phone (03) 5623 0870 or (03) 5623 0627
Fax (03) 5623 0626

The office of the Palliative Care Service is located at the West Gippsland Hospital within the District Nursing Department situated in the Mary Sargeant building.

Phone (03) 5623 0870 or (03) 5623 0627
Fax (03) 5623 0626
email Toine.Bovill@wghg.com.au
or MaryAnn.Bills@wghg.com.au

Map

Click on Map to view larger image.
VicRoads map reference (Ed 6) - 704 F9

Direction

The office of the Palliative Care Service at West Gippsland Healthcare Group is accessible by train, bus and taxi. We have provided details of transport here.

Bus – Queen Street Warragul bus station
Train – Warragul Railway Station
Taxis – Taxi ramp near the round about in Victoria Street
Parking – On site at West Gippsland Hospital

Patient Care

Philosophy, Aims and Purpose

The service provides a palliative approach for patients and their families with the focus on pain management, symptom control, bereavement risk assessment, counselling and care co-ordination.

Services

Patient Care

The palliative care service is provided to patients in their home, in hospital or in another agreed location

Referral and Liaison with other services

Referral and liaison with other services and Health professionals is made by the Palliative Care Team Leader, the District Nurse or the GP after discussion with patient and carer.

Education

Education regarding caring for the patient is ongoing by the District Nursing staff and the patient and carer. District Nursing staff regularly attend education sessions to maintain and improve their palliative care skills and knowledge.

Staff

District Nursing Clinical Manager
Barb Milner (03) 5623 0627

Palliative Care Team Leaders
Toine Bovill (03) 5623 0870
Maryann Bills (03) 5623 0870

Useful Links

West Gippsland Healthcare Group website